Puradown Shipping Policy (Australia)

Enjoy free standard shipping on all orders over $120 AUD. No promo code is required. The free shipping discount will be automatically applied at checkout.

Standard Shipping

Orders under $120 AUD will incur a flat rate shipping fee of $20 AUD.
Estimated delivery time for standard shipping is 3-7 business days, depending on your location. This time may vary depending on season.

Order Processing Time

Orders are processed and shipped within 1-2 business days.
Orders placed on weekends or public holidays will be processed on the next business day. This time may vary depending on season.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking information.
You can track your order using the link provided in the email or through our website.

Delivery Locations

We deliver to all states and territories within Australia.
Unfortunately, we do not ship to PO Boxes or Parcel Lockers.

Delivery Issues

If there are any issues with your delivery, please contact our customer service team at helena@purax.com.au or call 0478 690 998
We are committed to ensuring your order reaches you in perfect condition and will work with our shipping partners to resolve any issues promptly.

Changes to Shipping Policy

Puradown reserves the right to change this shipping policy at any time. Any changes will be posted on this page.
Thank you for shopping with Puradown. We appreciate your business and are committed to providing you with the best possible service.